Contact Us
We read every message and reply as quickly as we can. Whether you spotted a price change, found a typo, or think we missed a robot that deserves a test, we want to hear about it.
Send questions, corrections, and product suggestions to [email protected].
What to include
- Product links: A link to the model or listing you are asking about, so we can look it up fast.
- Context: Your floors, pets, and budget help us point you to the right guide.
- Corrections: Tell us the page and the exact claim, and we will verify and fix it.
Response time
We usually reply within 1–2 business days. For time-sensitive price questions, the best place to check is the live price link on the review page itself.
Last updated: August 8, 2026
How to reach VacuumTested
VacuumTested is an independent robot vacuum review site that researches and compares robot vacuums for different homes, floors, pets, and budgets.
- Editorial questions
- Corrections, methodology, and disclosure requests
- Response expectation
- Corrections are prioritised over general enquiries
- What we cannot do
- Provide purchase advice for non-US retail markets
Frequently asked questions
How do I report an error in a review?
Use the contact form with the page URL and the specific claim you believe is wrong. Corrections are prioritised because a review site that hides its errors cannot be trusted for the ones it has not found yet.
Can I request a review of a specific model?
Yes. Coverage decisions are editorial, and we do not accept payment or free units in exchange for coverage or a better score. Requests are considered against the brands and tiers we currently track.
Do you offer product advice for my home?
We publish guidance rather than personal consultations. The use-case shortlists and the chooser on the homepage answer most fit questions, and each review lists who the model is and is not for.